Five Ways SIP Can Improve Your Telecoms


SIP Trunking telephone systems

SIP trunking is a method by which business phone systems can operate using a secure IP connection rather than a traditional phone line. This can offer significant cost savings and improved call quality whilst also offering a host of business continuity benefits. SIP is ideal for companies with several locations or a large volume of remote workers. Here are some reasons to incorporate SIP into your telephony system.

Improved Call Quality

The quality of your call will affect how a customer perceives your business. If you cannot hear each other properly, or the line breaks up intermittently, some important information will inevitably get lost, and miscommunications can happen. This creates a negative impression of your business, and can put customers off contacting you. As long as you have sufficient bandwidth, SIP trunks will offer outstanding quality audio and excellent voice clarity.

Reduced Costs

With SIP installed, there is no longer a need to pay for lines that are not being used. Having 100 analogue trunks means you will pay the monthly fee for 100 trunks, even if you only use 90. With SIP trunks, you only pay for what you use, so if you have 100 SIP trunks and use 10, you will only pay for 10. As all the calls are digital, there are no line rental costs. Installing SIP trunks usually requires investment in a business’s data network or phone system, but using these systems offers low cost calls, so they can bring significant cost savings in the long term.

Prepare for the Future

With ISDN lines being switched off in 2025, SIP is becoming an increasingly popular alternative. Those who switch to SIP well in advance can not only benefit from improved quality and cost savings, but they will be prepared for the future. SIP based systems are also very flexible as new trunks are able to be added or removed very easily, so if your business is planning a period of growth over the coming years your telecoms system can adapt with minimal work and costs.

Enhanced Business Continuity

When things happen which are beyond control, business can suffer. When situations occur such as inclement weather preventing employees from accessing the office, higher call volumes than usual or an interruption in service through loss of connectivity, SIP trunking ensures business continuity and handles emergencies with ease. With SIP, calls are automatically rerouted to back up sites in seconds, ensuring that there is no disruption to callers so that your business operates as normal to the outside world.

Switching is Simple

Many business owners and communications managers are hesitant about adopting new telephony systems as replacing a whole network can be a lot of work and cause disruption. The SIP trunk installation process is actually very simple, and the benefits will be realised very quickly. The set up process involves your existing broadband connection and your existing PBX hardware, and your system can be easily scaled up or down depending on seasonality, plans for growth and any other flexibility you need.

SIP trunking is an excellent alternative to analogue telephone systems, and can improve your existing VoIP phone system. SIP is a great solution for businesses looking for flexibility and cost savings from their telecoms package. At Smart Telecom we offer a range of telephony systems using SIP, so whether you need one trunk or one hundred, get in touch to find out more about how switching to SIP might benefit you.


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