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GDPR in the Cloud: All You Need to Know

How will GDPR affect cloud services

The new GDPR regulations come into force in 9 months’ time, and will have a massive effect on how data is stored and handled in the EU. Cloud technologies already offer a much more secure way of handling data and facilitating communication, but cloud providers must also be compliant by the deadline of May 2018 to avoid losing customers and facing a penalty.

Cloud Solutions offer a Secure Way to Work Flexibly

Cloud technology is becoming an increasingly popular choice for businesses to store their data, due to offering improved cyber security compared to traditional methods of data storage. When data is stored in the cloud, employees can access important information remotely, which facilities efficient and flexible ways of working. Only individuals with permission can access this data, which makes cloud storage a secure method of storing data. Cloud services are highly secure systems which work against many ways in which hackers attempt to steal data, meaning data held in the cloud is less likely to be corrupted, stolen or encrypted in a cyber attack.

What is GDPR?

GDPR will apply to any organisation operating in the EU or handing data of EU citizens. Its aim is to limit the risk of personal data being compromised in the event of a cyber attack by enforcing businesses who handle customer data to implement more rigorous cyber security protocol and allowing customers greater control over what data companies store about them. Under these regulations, customers will be able to withdraw their consent for their data to be stored at any time.

The Impact of Non-Compliance

Whether a cloud provider is compliant with GDPR or not will depend on where they are based. Even if a cloud provider is based outside of the EU, if data pertaining to EU citizens is stored in their service they must become compliant. It is important to note that if your cloud provider is not GDPR compliant, your business will not be, and that could result in a crippling fine of 20 million euros or 4% of annual turnover, whichever is greater. So if you use cloud technologies in your business it is essential to do your research and choose a GDPR compliant provider.

Become Compliant to Retain Customers

If customer data is stolen, it is likely that customers will lose trust in your business and turn to your competitors instead. Using cloud technologies reassures your clients that their data is well protected and less vulnerable to theft in the event of a cyber attack, encouraging customer loyalty and creating a trustworthy brand identity. Non-compliance with GDPR could also put customer satisfaction at risk, as when GDPR comes in to force next year, it is likely that most of your competitors will have taken the necessary steps to become compliant. Prepare now in order to maintain that competitive edge.

As the deadline for GDPR fast approaches, companies worldwide are turning towards innovative cloud solutions to maintain efficient, collaborative ways of working while keeping customer data secure. We offer a range of solutions, including secure cloud storage facilities and cloud telephony facilities which eliminate the need for telephone handsets. Contact us today for more advice on how to remain secure and connected in our digital world.

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